Cookies

Use of cookies on the website

In compliance with Law 34/2002, of July 11, 2002, of Services of the Information Society and Electronic Commerce (Servicios de la Sociedad de la Información y Comercio Electrónico), we inform you about the use of cookies on the websites and applications of "IEPP", in order to facilitate and improve navigation to users, remembering where you browsed the website, preferences and display settings, and offering each user information that may be of interest.

What are cookies?

A cookie is a file downloaded to your computer or the device you use (Smartphone, tablet, connected television....) when you access certain web pages or applications. Cookies allow, among other things, to collect statistical information, facilitate certain technical functionalities, store and retrieve information about browsing habits or preferences of a user or their equipment and, depending on the information they contain and the way you use your computer, can be used to recognize the user. A cookie is stored on a computer in order to identify the browser while interacting with our websites or applications. A website may set a cookie on your browser if your browser preferences allow it. A browser only allows a website to access the cookies that it sets, not those set by other websites.

Why are cookies important?

"IEPP" uses these cookies for operational reasons (e.g. session cookies), and for ease of use, to make navigation on the web easier and friendlier, for instance, to remember aspects of the user such as language, country, browser, etc... Certain cookies are essential for you to use our services.

Types of cookies:

–- Technical Cookies: they help improve the quality of our service, including storing user preferences, search results, as well as tracking user trends.

- Statistical cookies: they collect information about the date of visit, the URL and the title of the web page visited. The reports generated with this information will be purely statistical, providing information on browsing behavior anonymously.

- Session cookies: they store user type information, saving the user's nickname to avoid entering it page by page. Encrypted information and data about the user's favorites are also stored.

- Analytical Cookies: these are used to track the search engine used to visit the website and what search terms were used to find it, and to calculate the time spent on the website in each session and how many times the user has visited the page.

The following cookies are used on this website:

- Cookie: Chat | Name: __zlcmid, __zlcid | Purpose: These are cookies used by the ZOPIM tool to enable live chat with customer support.

- Cookie: Chat | Name: __zlcstore | Purpose: Stores information about the current chat status.

- Cookie: Chat | Name: zte2095 | Purpose: Information about the status of the ZOPIM widget.

- Cookie: Analytics | Name: __utma, __utmb, __utmc, __utmt, __utmz, __utmv | Purpose: Google Analytics. Statistical reports on how users find the website and how they use it: pages visited, time spent, type of browser... More information (http://www.google.com/intl/es/policies/)

- Cookie: Hotjar: _hjIncludedInSample (1 year) https://www.hotjar.com/legal/policies/cookie-information

- On the "IEPP" site, third-party cookies are installed to all its visitors, even if they are not registered users on the corresponding platforms. For example, Facebook or Twitter cookies: Facebook Cookie Page (https://www.facebook.com/help/cookies), Twitter Privacy Page (https://twitter.com/privacy).

Types of cookies by expiration

The cookies used in "IEPP" are persistent, that is, they are permanently installed in your browser and are activated each time you visit the site, as long as their use is not disabled.

Cookies configuration

To learn how to configure the cookie management in your browser, you can consult the following links of the main browsers and devices:

– For Internet Explorer™: http://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-11

– For Safari™: http://www.apple.com/legal/privacy/es/cookies/

– For Chrome™: https://support.google.com/chrome/answer/95647?hl=es

– For Firefox™: https://support.mozilla.org/es/kb/cookies-informacion-que-los-sitios-web-guardan-en-?redirectlocale=en-US&redirectslug=Cookies

– For Opera™: http://help.opera.com/Windows/12.00/es-ES/cookies.html

– For Edge™: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

Acceptance of cookies

When accessing this website or application for the first time, you will see a window informing you of the use of cookies, where you can consult this "Cookies Policy". Consenting the use of cookies, continuing to browse or clicking on any link will imply that you consent to our cookie policy and therefore the installation of cookies on your computer or device.

If necessary, you can change your cookie settings at any time by configuring your browser to accept, or not, the cookies you receive, or for the browser to notify you when a server wants to save a cookie. Please note that in the case of blocking or not accepting the installation of cookies, it is possible that certain services may not be available without their use, or that you can not access certain services or take full advantage of all that our websites and applications offer.

"IEPP" thanks you for accepting cookies. This helps us obtain more accurate data that allow us to improve the content and design of our websites and applications to suit your preferences.